Florida Power & Light Co. (FPL) is alerting its customers and others regarding a new twist to an international scam that specifically targets utility customers through email.
Both FPL and non-FPL customers have reported receiving bogus FPL email bills. Anyone who receives an FPL email bill and is not an FPL customer should delete these suspicious emails immediately and not click on any links as they may contain malicious spam.
“If FPL customers receive an FPL email bill that looks different from their normal bill or seems suspicious in any way, do not click any links, delete it immediately,” said Marlene Santos, vice president of customer service for FPL. “Our commitment is first and foremost to our customers — we don’t want a single person to fall victim to these scams.”
Last week, scammers began targeting FPL customers with similar email bills from other legitimate utilities, such as Pacific Gas & Electric (PG&E) and Atmos Energy. FPL customers should delete these emails immediately.
To authenticate an FPL email bill, verify the account number on the email bill with your actual account number. Customers can find their account number by looking at an old bill or by logging in to FPL.com. Also, FPL will never send emails that threaten or require immediate action to provide personal information.