Customer Service, News

Entergy partners with ACI to launch mobile wallet bill payment and pay-by-text

This week, ACI Worldwide announced that Entergy Services, LLC will utilize its speedpay solution to launch a new mobile wallet bill payment channel.

Entergy, which delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas, selected the solution—including moBills and Pay By Text—in order to allow customers to receive digital wallet notifications and to give them the ability to make payments via mobile device.

“Today’s consumers not only expect, but demand seamless mobile billing experiences, which is why more organizations across industries such as utilities, banking, insurance, higher education, hospitality and auto lending are turning to ACI Speedpay and our award-winning  moBills technology,” said Sanjay Gupta, executive vice president, ACI Worldwide. “Our PCI-compliant offerings enable billers to easily present bills as well as provide links for consumers to pay their bills and send valuable alerts.”

ACI says its bill payment solution is proven to raise consumer satisfaction by 25 percent by offering easy ways to view and pay bills.

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