Customer Service

As the global electricity system embraces decentralization and renewable energy, large energy users may have more power – in all senses of the word – than they realize. That’s the message from Jereme Kent, CEO of One Energy, a company that installs, owns and operates megawatt-scale wind farms at industrial parks for C&I customers such as Whirlpool and Ball Corporation.
Customer Service

Commercial property owners with existing energy storage systems, or owners considering implementing an energy storage system, may be able to benefit from a recent order by the Massachusetts Department of Public Utilities (DPU) allowing utility companies to pay customers who agree to rely upon their energy storage systems and dispatch the energy during peak events.
Customer Service

Solar Foundation and the Solar Energy Industries Association (SEIA) are joining the National Renewable Energy Laboratory (NREL), several national residential solar companies, and other nonprofit organizations to develop new automated permit software for distributed solar and storage, reducing the cost of solar installations and saving resources for local governments and taxpayers.
Customer Service

There is a growing gap between measured actual grid reliability and customer perceptions and experiences of grid reliability. Industry standard reliability metrics provide a historical look at what has already happened, but with many filters, including weather exemptions, defining what counts. Reliability in this day and age ought to mean: how well are utilities delivering their energy product every day?
Customer Service

The traditional utilities business model is under pressure worldwide. Decarbonization, deregulation, and decentralization are having a significant impact on the energy and utilities industry. And the change isn’t only within the industry itself: renewables capacity is growing exponentially, and a formerly passive consumer is becoming more aware and demanding more from their utilities, including a response to climate change.
Communication Technology

This month the National Hurricane Center issued a report noting Hurricane Florence caused damages totaling $24 billion and 22 deaths. According to the Edison Electric Institute (EEI), more than 40,000 utility workers and contractors helped restore power for more than 1.1 million customers hit by Florence. Along with the billions in damage are costs utilities pay to fix what’s broken. Even inside utilities, the price of the logistics effort isn’t always initially known.
Communication Technology

Fueled by the passage of the Future Energy Jobs Act (FEJA) in 2016 by the Illinois General Assembly, there is unprecedented interest in distributed energy resources (DER) such as solar PV, leading ComEd to see a dramatic increase in interconnection applications. In the last three years, DER interconnection applications to ComEd have risen by 1,500% and the pace continues to accelerate in 2019. To support the process of bringing more DER onto its system, ComEd has developed a distribution linear state estimation (DLSE) and a proprietary methodology to analyze hosting capacity to improve the interconnection process.
Executive Insight

This series of articles explores both grid scale and behind-the-meter (BTM) grid optimization strategies and the implications for our customers. The first article in the series set the stage by providing the regulatory framework and outlining the delivery framework being implemented to enable 150 megawatts (MW) of both grid-scale and behind-the-meter demand assets over the next three years in Eversource’s Massachusetts service territory.