Outage Management

Johnson said Wednesday that the utility was "working in lockstep" with state agencies. He also said the PG&E website where customers can get information was working well, after repeatedly crashing during the outage earlier this month.

The average residential customer will get a rate cut of 4.15 %, according to the cooperative's general manager Mark Cayce. The formal request for a 4.56% rate decrease should be filed Nov. 1. Regulators have 90 days to issue a decision.

O’Guinn has served on the Arkansas PSC since November 2016, when she was appointed by Governor Asa Hutchinson. She served previously as the director of communications for the Arkansas Department of Environmental Quality and was also an engineer in the ADEQ’s Office of Air Quality for 16 years.