Direct Energy Business Services launches in Texas

DALLAS, Dec. 1, 2003 — Direct Energy has announced the expansion of Direct Energy Business Services into Texas to offer reliable, integrated and cost-effective energy solutions to businesses.

By dedicating an experienced local team and specialized resources to manage sales and service in the commercial sector, Direct Energy Business Services will build upon the success of the Centrica family of companies, which has a Texas customer base that is fast approaching the 1 million mark.

“Direct Energy Business Services provides commercial customers with solutions to effectively manage energy consumption, allowing them to focus their attention on other pressing business needs,” said Deryl Brown, vice president and general manager, Direct Energy Business Services. “By tailoring products to the energy needs of commercial customers and consistently delivering high-quality, personalized service, our goal is to be the energy provider of choice to Texas businesses.”

Through its activity in Texas, and across North America, Direct Energy Business Services has gained extensive knowledge of energy issues and opportunities specific to businesses operating in a deregulated market.

“Direct Energy Business Services professionals who understand the needs of Texas business will deliver their expertise in the form of energy savings, value-added services, customized account management and quality customer care,” Brown continued. “Texas businesses are realizing the value of an energy provider that is financially stable, staffed by Texans, focused on customer support, and established specifically to serve the Texas business markets.”

Current customers of Direct Energy Business Services are taking advantage of the opportunities provided by electric deregulation in Texas to save on their electric bills with an experienced partner.

“We chose Direct Energy Business Services as our energy provider,” said Doug Hall, general manager of the new Toyota Center – home of the NBA Rockets, “because they understood our business, demonstrated how we could save money, and provide the customer service we require.”

Direct Energy Business Services has opened offices in Dallas and Houston and is focusing its marketing efforts on mid- to large-sized, multi-site businesses. Product offerings include various length-of-term contracts and price protection plans, which are designed to help businesses stabilize their electricity supply prices in order to regain control over their cost structure and profit margins.

About Direct Energy Business Services

Direct Energy Business Services provides comprehensive energy solutions to 25,000 commercial businesses throughout Canada and the U.S. It is part of Centrica plc, one of the largest multi-state providers of deregulated retail energy services in North America. For more information, visit

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