Minnesota utility selects ViryaNet mobile workforce management

ViryaNet Limited, a provider of software solutions for mobile workforces, announced today that ViryaNet’s mobile workforce management solution was selected by a Minnesota-based provider of retail and wholesale electric service.

Serving more than 100,000 customers, this utility required a solution to meet their business objectives by optimally allocating and leveraging resources, providing flexible scheduling and improving business processes.

The ViryaNet solution was selected to help improve customer service, increase scheduling and workforce efficiencies, reduce travel time, and shorten outage duration and response time. The multi-phase deployment includes integration with asset management, customer information and outage management systems, as well as field mobility, real-time communication and scheduling optimization.

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