OUC issues RFP for energy efficiency partner to help increase customer engagement

Last week, Orlando Utilities Commission (OUC) said that it is reviewing its energy efficiency programs to help meet its commitment to achieve Net Zero emissions by 2050, with interim goals of 50% CO2 reduction by 2030 and 75% by 2040. The utility said it is seeking a consultant to provide expert guidance on this initiative. 

OUC already offers incentives, rebates and programs aimed at reducing customers’ energy consumption and has made a $30 million commitment to efficiency and conservation efforts by 2030, according to a press release. As part of that commitment, OUC is seeking to optimize energy-saving opportunities for residential and commercial customers.

To achieve this goal, OUC has issued a request for proposals (RFP) to obtain consulting services for an Energy Efficiency Programs Evaluation vendor.

 The selected energy efficiency programs evaluation vendor will help with the following:

  • Evaluate current residential and commercial programs for effectiveness (barriers to adoption, market potential, cost effectiveness) and consider alternative programs.
  • Align program offerings to service territory for maximum adoption (focusing on measures and education appropriate to customer needs).
  • Evaluate and recommend the most effective low-income programs based on our customer demographics.
  • Recommend strategies to maximize adoption in customer programs (marketing strategy, education and outreach, financing, etc.).
  • Look at possible job creation as a result of new programs.

The utility said that new technology and a rapidly changing customer base is what prompted it to solicit assistance in tailoring the best programs to provide the greatest return for its customers’ investment. 

“OUC has demonstrated a longtime commitment to energy efficiency, and we’re a consistent state leader in this category,” said Linda Ferrone, Chief Customer and Marketing Officer. “But staying ahead of the curve requires innovation and forward-thinking. We consistently design and offer programs to help customers conserve energy in an effort to keep their utility costs low, and issuing this RFP helps us continue to do everything we can for our customers.”

OUC’s existing energy efficiency programs include: 

  • Efficiency Delivered — Provides up to $2,500 of energy and water efficiency upgrades in residential customers’ homes.
  • In-person and Online Energy Audits — OUC Conservation Specialists review customers’ consumption patterns and inspect homes to determine what improvements could be made to lower utility bills. 
  • Residential and Commercial Rebates — OUC’s current energy efficiency programs include 16 rebates tailored for residential and commercial customers designed to help them save.

 The RFP is available here. Submissions are due by June 17, 2021, and OUC expects to select its partner by late summer 2021.

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The Clarion Energy Content Team is made up of editors from various publications, including POWERGRID International, Power Engineering, Renewable Energy World, Hydro Review, Smart Energy International, and Power Engineering International. Contact the content lead for this publication at Jennifer.Runyon@ClarionEvents.com.

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