REA Energy Cooperative completes its Milsoft E&O System with the addition of Milsoft OMS. The cooperative is implementing the best systems and applications to provide quality electric service at a competitive price, and an automated outage management system (OMS) is an important component.
Milsoft OMS is used by more than 200 electric utilities to detect, evaluate and respond to customer service outages more quickly and effectively. Automated collection, organization, analysis and display of relevant data improves employee productivity and effectiveness, especially during severe system outage events.
A detailed electric network connectivity model and logical location prediction enables speedy, accurate response and restoration and ensures timely and accurate communications with employees, customers and other stakeholders.
REA Energy Cooperative is headquartered in Indiana, Pennsylvania, and serves nearly 23,000 customers in seven counties in the rural western part of the state.