Vertex Business Services, a leader in customer management services for utilities in North America, announces the appointment of Dan Sullivan as Managing Director, North America Utilities and a member of the Vertex Management Board, and Stephen Wilkes as Senior Vice President, Client Applications Services.
In these leadership roles, Dan and Stephen will be responsible for accelerating Vertex’s ability to provide solutions that enable desired business outcomes for North American Utilities and Energy Retailers.
Dan joins Vertex with over three decades of IT and Business Process Outsourcing experience, centered around the Energy and Utility sectors. Prior to joining Vertex, Dan was a Partner at Accenture, where he led application maintenance sales for Utilities and other industries. He has also held various management and executive positions at IBM, E&Y, and Capgemini.
Stephen joins Vertex from Fujitsu Consulting, where he led transformational initiatives for clients as Vice President and Managing Director of the US SAP Practice. Before moving to Fujitsu, Stephen was Executive Vice President of Delivery at Axon Group plc, where he had delivery oversight of all programs, projects, and managed services assignments for Utility, Transportation, and Aerospace clients; helping Axon to grow a substantial North America presence in just three years.
Commenting on these new appointments, Jeff Chittenden, Chief Operating Officer of Vertex said, “Dan and Steve will help us to accelerate the development of our meter-to-cash capabilities not only in support of our clients’ current needs, but also in the exciting areas of smart metering, demand response and energy efficiency. I look forward to their contributions as we build on our established track record of providing ‘same side of the table’ partnerships with our clients to deliver real business advantage.”