Landis+Gyr releases customer prepay solution

Landis+Gyr, released its prepay metering solution as part of a portfolio of energy and capacity optimization solutions.

Landis+Gyr Prepay is designed to help utilities manage resources using edge intelligence to support a more balanced, efficient and flexible distribution network.

“The edge computing capabilities built into our prepay solution automate communication and decision making at the premise and provide a future-proof technology to solve resource management challenges across the grid,” said Lisa Washburn, Director of Software Product Management at Landis+Gyr. “Our prepay solution is a leading example of intelligence at the grid edge.”

Landis+Gyr Prepay integrates with a utility’s existing CIS and payment infrastructure.  Energy usage and account balances are tracked in the meter, with real-time account and usage information delivered to the consumer via a robust in-home digital display unit, as well as a consumer engagement platform. The solution is supported on the FOCUS AX-SD Meter and within Command Center 7.1.

“Customers on prepay are among the most satisfied of all our customers. They typically reduce energy consumption by 12 percent,” said Michael Mendonca, Senior Director of Customer Services at Salt River Project.  “Our customers have cited “˜control’ as their primary reason for moving to the program. They prefer the empowerment and flexibility of being able to react to energy costs in real-time, and to pay on their own terms.”

Landis+Gyr Prepay extends the benefits of AMI to consumers by providing real-time access to energy data for greater control of energy usage. The solution provides flexible payment options to enhance customer satisfaction and provide a greater level of engagement. This, in turn, lowers utility costs associated with call center support, collections and write-offs.

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