West Texas residents can begin saving with Reliant Energy

HOUSTON, Aug. 4, 2003 — Reliant Energy is now offering electricity service to residential electricity customers in the West Texas Utilities service area, providing savings of 7 percent off WTU’s current price plus a welcome bonus of $50, credited on the first Reliant Energy bill.

“With high summer bills upon us, there’s never been a better time for Big Country residents to take advantage of their ability to choose a new electric provider,” said Brian Landrum, president Reliant Energy Retail Services. “With Reliant, you can save money and receive reliable service from an experienced provider with a name you can trust. We already serve more than 1.7 million Texans and we’re still growing.”

Reliant Energy recently announced it has reached the milestone of attracting more than 125,000 new residential electric customers outside its traditional service territory, in addition to serving as the largest electricity provider to 1.6 million customers in the greater Houston area. “By offering the savings and customer service Texans want, Reliant has received a very favorable reception from people who recognize the benefits of electric competition,” Landrum added. “That’s why we are seeing thousands of customers every week choose Reliant as their new electricity company.”

The company’s price in the WTU service area for a typical residential customer using 1,000 kWh of electricity per month is 10.5 cents per kWh, compared with 11.3 cents per kWh for the incumbent provider. Customers who are interested in receiving a personalized, no obligation savings quote based on their specific usage can call 1-866-RELIANT (1-866-735-4268) or visit www.reliant.com .

Reliant Resources, Inc. (NYSE: RRI – News), based in Houston, Texas, provides electricity and energy services to retail and wholesale customers in the U.S. and Europe, marketing those services under the Reliant Energy brand name. The company provides a complete suite of energy products and services to approximately 1.7 million electricity customers in Texas ranging from residences and small businesses to large commercial, industrial and institutional customers. Reliant also serves large commercial and industrial clients in the PJM (Pennsylvania, New Jersey, Maryland) Interconnection. Its wholesale business includes approximately 22,000 megawatts of power generation capacity in operation, under construction or under contract in the U.S. The company also has nearly 3,500 megawatts of power generation in operation in Western Europe. For more information, visit our web site at www.reliantresources.com .

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