Aclara Technologies LLC, part of the Utility Solutions Group of ESCO Technologies Inc. (NYSE:ESE), introduces the Aclara Mobile Experience
AME is a turnkey solution for Apple iOS and Google Android devices that performs a range of applications such as usage tracking, bill pay, outage reporting, customer service and others. AME will enable utilities to integrate a diverse set of consumer-facing applications into a mobile solution.
Utilities will brand and personalize AME to meet specific functional requirements, determining which features are offered to their consumers, including links to social media tools.
Each utility can specify which applications it includes in its implementation, and those apps will operate in the cloud, providing a simple interface to the consumer that is low-impact on the mobile device.
Aclara has agreements with a number of feature providers to develop best-in-class bill payment, outage/trouble reporting, home-energy management, customer service and demand response solutions that meet the needs of its clients. Utilities also can integrate their existing applications into the AME platform through Aclara’s toolkit interface. Aclara also has built an AME interface to its industry-leading Consumer Engagement solution, and will integrate AME with similar applications from other companies as well as those that support the Department of Energy’s Green Button initiative, once those interfaces are completed.
At the core of AME is a customizable platform that was developed for Aclara by Green Energy Corp, Raleigh, N.C. The open-source middleware approach used in the AME platform enables a wider grouping of apps to actually appear as a single, consolidated one to the consumer.
The user interface for AME was done by mobile-development firm WillowTree Apps, Charlottesville, Va., while secure user authentication was handled by SmartGridCIS (SGCIS), Alpharetta, Ga. Aclara has entered agreements with several providers of advanced utility apps to be part of the initial rollout of AME, and will announce these relationships separately.