ARCOS LLC has acquired the utility services division of Parsippany, N.J.-based Macrosoft, including the New Jersey company’s Resources on-Demand (RoD) software and its weather and utility news portal named outagecentral.com.
“Macrosoft’s utility division aligns with how we help utilities across North America locate, assign and track crews and resources,” Bruce Duff, chief executive officer of ARCOS, said in a statement. “Our mission is giving any size utility the technology solutions to respond to events, restore service safely and report on the outcome. Macrosoft’s utility division adds to the ARCOS solution platform for resource management that enables utilities to manage events large and small that occur daily.”
Resources on-Demand customers will continue to receive support and maintenance for their product from ARCOS. Jason Singer, director of Macrosoft’s Utility Services Division, will join the ARCOS team as director of resource management services along with those who developed and support the Resources on-Demand product.
“The RoD development and support team are excited to become employees of ARCOS,” says Singer. “The combination of Macrosoft’s utility services division and ARCOS is well positioned to lead the utility industry in providing state-of-the-art resource management solutions.”
Macrosoft’s Resources on-Demand software tracks and supports logistics requests during large-scale restoration events. ARCOS will draw from the features and functionality of RoD to aid utility managers who want to more efficiently link crews with the equipment, lodging and other logistics needed for daily work and service restoration in the wake of major events. ARCOS intends to leverage features and functionality from Resources on-Demand and ARCOS Crew Manager® to provide enhanced capabilities to customers.
ARCOS counts more than 130 utilities as customers including America’s top 25 largest electric and gas utilities that impact 87 percent of all U.S. electric consumers.