Daniel Eichhorn will be president and COO PSEG Long Island effective October 2, the utility announced earlier.
Eichhorn is currently vice president—customer services of PSEG Long Island. Eichhorn succeeds David Daly, who was elected President and COO of PSE&G, New Jersey’s oldest and largest gas and electric company. Daly has led PSEG Long Island since October 2013.
“I have enjoyed the last several years working with the men and women of PSEG Long Island, as we enhanced our customer service and invested in improving the reliability of the electric system,” said Daly. “Leaving this job is made easier knowing that I am being replaced by Dan Eichhorn, who has the same strong commitment to providing safe, reliable and economical electricity to the residents and businesses on Long Island.”
The company also announced that as of October 2 Daly will assume the role as chairman of the PSEG Long Island Board, replacing Ralph LaRossa who was elected President and COO of PSEG Power, the company’s regional merchant generation company.
“I have had a great mentor in Dave Daly, and will continue to build on his efforts at making PSEG Long Island a valued member of the community,” said Eichhorn. “I am honored to be asked to lead a tremendous organization of men and women who work tirelessly, every day, to meet or exceed the expectations of our Long Island customers.”
Eichhorn joined PSEG Long Island in October 2013, charged with improving the utilities’ customer satisfaction and overseeing the development of the new customer services organization. He also directs marketing and marketing strategy, customer contact, meter-to-cash functions, and solar and energy efficiency programs.
Prior to this position, Eichhorn spent 25 years with PSE&G in New Jersey and has a broad background in electric and gas operations, customer operations and the appliance service business. His responsibilities included assessing and implementing new customer technology, oversight of all call center operations and oversight of the company’s 16 customer service centers. Eichhorn received a Bachelor of Science degree in Electrical Engineering and a Master of Business Administration in Finance from Drexel University.
Daly was named President and COO of PSEG Long Island in October 2013, and oversaw the transition to PSEG management of LIPA’s electric system.