Entergy names Stewart to head Louisiana Customer Service

BATON ROUGE, La.—Melonie Stewart has been named vice president of customer service for Entergy’s two Louisiana utility companies. She will lead Entergy’s distribution engineering, operations and customer service organization in Louisiana.

The 33-year Entergy veteran has been serving as acting vice president of customer service since January. She is the first woman to hold the position in Louisiana, and reports directly to Rick Riley, senior vice president of distribution operations and asset management, effective July 1.

“Melonie has had a very successful 33-year career at Entergy. Her wide range of experience will prove invaluable as she helps the organization adapt to new technologies and our evolving business environment,” Phillip May, president and CEO of Entergy Louisiana, said.

Prior to serving as acting vice president of customer service, Stewart served as region director of customer service for Entergy Louisiana and Entergy New Orleans, a position she held since 2014. In that role, she oversaw distribution engineering, operations, and customer service in southeast Louisiana. She also was responsible for interactions with city and parish officials in 12 parishes and providing external communications during storm restoration. 

“This is a tremendously exciting time to be leading this group of incredibly talented and dedicated employees as we move toward creating a smarter energy future for our customers,” Stewart said. 

Stewart began her Entergy career as a transmission relay engineer before moving into transmission planning. Since that time, she has held numerous leadership positions in distribution operations such as network manager, lighting manager, operations manager, reliability manager and customer service director.

Stewart holds a bachelor’s degree in electrical engineering from the University of Louisiana and an MBA from Tulane University.

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The Clarion Energy Content Team is made up of editors from various publications, including POWERGRID International, Power Engineering, Renewable Energy World, Hydro Review, Smart Energy International, and Power Engineering International. Contact the content lead for this publication at Jennifer.Runyon@ClarionEvents.com.

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