Baltimore Gas & Electric selects new customer service software suite

“CES International has clearly demonstrated to BGE its ability to build an outage management system that is responsive to the needs of our customers while supporting the fundamental needs for our daily operations,” said Ken DeFontes, BGE, Vice-President Electric Transmission and Distribution. “Centricity will give BGE the additional tools we need to better serve our customers.”

Nov. 7, 2000—The Texas Natural Resource Conservation Commission must propose by Nov. 15 trading rules for nitrogen oxide (NOx) emissions among owners and operators of electric power generating plants within the Dallas-Fort Worth area and East Texas, under a settlement agreement with TXU Electric & Gas, a unit of TXU Corp.

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