Bangor Hydro selects VSI Meter Services, Inc., for deployment of automatic meter reading technology

BANGOR, Maine, June 11, 2004 (BUSINESS WIRE) — Bangor Hydro-Electric Company announced that VSI Meter Services, Inc., will begin the full system deployment of an Automatic Meter Reading (AMR) system throughout the Company’s service territory in July of 2004. The AMR system will utilize Distribution Control System Inc.’s (DCSI) Two-Way Automatic Communications System (TWACS®). DCSI is a subsidiary of ESCO Technologies Inc.

The contract with VSI Meter Services, Inc. of Aston, Pennsylvania, calls for the installation of approximately 110,000 meters equipped with two-way communications technology that will provide Bangor Hydro with electric usage data. The communication will take place over existing power lines, with signals sent and received between the meters and special receivers installed in substations located in Bangor Hydro’s service area.

“Our customers will enjoy immediate benefits from the installation of the new meters,” stated Kathy Billings, Manager of Customer Service. “Bills based on estimated meter readings will become a thing of the past, and customers with usage questions will be able to contact our customer service representatives for daily consumption data.”

AMR will be used to provide daily kilowatt-hour readings, outage restoration monitoring and voltage data. Eventually the technology will enable hourly load profiling. “This is a great opportunity for Bangor Hydro to implement new technology that reduces metering costs while improving customer service,” said Ray Robinson, Bangor Hydro Chief Operating Officer.

VSI Meter Services, Inc. has safely performed numerous Automatic Meter Reading deployments in the electric, gas and water industry. They have provided solutions for large-scale meter deployment projects for some of the largest utilities in North America.

Bangor Hydro follows the lead of two other Maine electric utilities in the implementation of automatic meter reading technology. Deployment of the new technology is expected to be substantially complete by year-end.

Bangor Hydro-Electric: Bangor Hydro-Electric (BHE) is an electric utility wholly-owned by Emera Inc. BHE serves a population of 192,000 in an area encompassing 5,275 square miles in eastern and east coastal Maine. BHE is a member of the New England Power Pool and is interconnected with other New England utilities to the south and with the New Brunswick Power Corp. to the north. Visit us at

Emera Inc. (EMA-TSX) is a diversified energy and services company, with 550,000 customers and $4.0 billion in assets. The company has two wholly owned regulated electric utility subsidiaries, Nova Scotia Power Inc. and Bangor Hydro-Electric Company. Nova Scotia Power supplies over 95% of the electric generation, transmission and distribution in Nova Scotia. Bangor Hydro provides electricity transmission and distribution service to 107,000 customers in eastern Maine. In addition, Emera Energy includes Emera’s 12.9% interest in the Maritimes & Northeast Pipeline, which delivers Sable natural gas to markets in Maritime Canada and the northeastern United States, Emera Energy Services, Emera Fuels, and Emera’s business development activities.

VSI Meter Services Inc., a wholly owned subsidiary of Asplundh Tree Expert Company, is dedicated to providing meter installation, meter reading and related services. It is one of the largest meter outsourcing companies in the United States, annually reading over 10 million meters and having installed 3.5 million meters and AMR devices.

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