billserv.com Selected to Provide Electronic Bill Presentment & Payment Services to Unitil

For Unitil, billserv.com will implement an aggregator billing model using CheckFree as their choice of billing consolidator, enabling its utility customers to access their bills through the more than 150 consumer service providers CheckFree is partnered with, including banks, brokerage firms, Internet portals such as billserv.com’s own portal, bills.com, and personal financial management software.

MADISON, Wis.–Increasing investments in electric utility call center operations have a much greater impact on residential customer satisfaction than the same dollars spent on system reliability.

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