The court lifted the stay granted June 30 that delayed the implementation of customer choice in Central Maryland. On June 30, the Mid-Atlantic Power Supply Association (MAPSA), a New Jersey-based trade association claiming to represent out-of-state retail marketers, had requested that the Maryland Court of Appeals grant a stay to prevent Central Maryland residential customers from receiving a 6.5 percent rate cut while denying all customers the opportunity to choose their electric supplier.
AGOURA HILLS, Calif., and CHICAGO–The largest 75 electric utility companies in four regions of the United States are doing a better job this year of quickly restoring power outages affecting residential customers, according to the 2000 J.D. Power and Associates/Navigant Consulting Inc. Electric Utility Residential Customer Satisfaction Study recently released. The average length of the longest power outage was reduced from 17 hours in 1999 to five hours this year.