IMServ offers EDO
IMServ (Invensys Measurement Services), a subsidiary of Invensys Metering Systems, has a new service, Energy Data On-demand (EDO). With EDO, utilities and energy providers can offer customers low-cost access to on-demand meter data from their desktop. Customers can select a meter or group of meters and automatically schedule immediate reading or user-specified reading frequency. Within minutes, data can be viewed via IMServ’s Web-based data analysis service.
Soliance signs two contracts
Soliance, a San Diego-based total information solutions provider, signed separate agreements with deregulated energy service providers Energy America and Direct Energy Marketing Ltd. to provide information service that includes enrollment, customer billing operations, and bill creation and support. Both companies are subsidiaries of Centrica plc, a British energy and home-services company.
Anaheim selects Derivion
Derivion signed an agreement with City of Anaheim Public Utilities, a publicly owned utility company, to provide Internet billing services for Anaheim Public Utilities’ more than 100,000 customers. Using Derivion inetBiller to manage e-billing processes, Anaheim Public Utilities will enhance customer care with the convenience of e-bill view and pay at their Web site while reducing billing costs by eliminating postage and check-processing fees.
Peace Software signs Delinea
Delinea Corp. has licensed Peace’s Energy software as the best-in-class customer management application for its ASP services targeted at mid-sized regulated and deregulated utilities. Peace Software provides advanced customer management solutions for utilities and retail energy companies. Delinea is a vertical service provider committed to transforming energy enterprises through vertical application services provision, digital consulting and outsourcing services.
Montana Power brings customers online
With a new Internet access system (IAS) by ORCOM, Montana Power Co.’s customers can go online to research individual property energy consumption or view multiple energy accounts with a single login. ORCOM, providing hosted customer information and billing services for Montana Power since October 1999, helped Montana Power meet the demand for web-based services, by cooperatively developing its IAS. The web-based customer service center has features such as the Realtor’s Corner-allowing real estate agents to show potential property buyers energy consumption for a property.