The heart of Duquesne Light’s new storm response mechanisms is its employees who will report to more localized Neighborhood Maintenance Centers. Over the last year, Duquesne Light has increased to nine the number of these centers, which places employees and equipment closer to the communities the company serves. Crews stationed at the Neighborhood Maintenance Centers, which normally are responsible for scheduled maintenance and service work, will shift into a storm emergency mode when storms are anticipated and employees have been cross-trained so they can perform multiple tasks during outages. In addition, improved scheduling will provide increased coverage during peak storm periods.
By the OGJ Online Staff