ENGLEWOOD, Colo., Aug. 20, 2002 — Expanets, a provider of converged communications solutions to mid-market businesses, has been made a Cisco Gold Certified Partner.
To earn Gold Certification, Expanets has developed specialized expertise, met rigorous service standards and demonstrated its ability to deliver the highest level of support for Cisco solutions.
“Achieving Cisco Gold Certification is a huge competitive advantage in recently’s resell marketplace,” said Paul Mountford, vice president of Worldwide Channels for Cisco Systems. “Expanets’ Gold Certification serves as reinforcement to its customers that it has achieved our highest service and support standards. Couple this achievement with its specializations in Wireless LAN, IP-Telephony Technology and IP-Telephony Services, and Expanets is well positioned to provide its customers with powerful Cisco solutions that help them address recently’s top business needs.”
Expanets, a partner business of NorthWestern Corp., is now also one of the first U.S. Gold Certified Partners to have earned Cisco’s IP Telephony Services Specialization, which helps to establish Expanets’ leadership in providing IP and converged technology solutions.
“The Expanets team has aggressively pursued partner and product certifications from Cisco, but the real benefactors are the businesses we serve,” said Expanets President Chris Younger. “Our clients count on Expanets to deliver and support the best solutions and technologies to effectively address their business needs. Cisco is a recognized leader in data and converged solutions for businesses of all sizes, and with our certification we look forward to even better serving the needs of our clients that have Cisco networks.”
Expanets is also a recognized Cisco Internet Solutions Software Group (ISSG) consultant integrator, which authorizes Expanets to sell and deploy complete next-generation, customer contact infrastructure solutions combining Cisco’s ISSG customer contact software platform, networking infrastructure, and products and solutions. These solutions include the Cisco IP Contact Center (IPCC), IP Integrated Contact Distribution (IP ICD) and IP Interactive Voice Response (IP IVR).
Expanets’ portfolio of Cisco services includes installation, on-site hardware repair and upgrades, broad troubleshooting expertise, and Cisco product sales, configuration, and upgrade support.
Expanets is a provider of converged communications solutions to businesses ranging from 20 to 500 employees, and is also strongly positioned to serve larger businesses with multiple locations. With 2001 revenues of $1 billion, Expanets serves 560,000 businesses and over one million client locations.
While national in scope, Expanets delivers local service and solutions through its team of 3,200 associates, based in 150 offices and satellite locations throughout the U.S. Expanets is a single-source provider of voice, data and e-business solutions that give its clients a competitive edge. More information about Expanets is available on the Internet at http://www.expanets.com .