InfoNetrix and UtiliPoint announce Second Annual Utility Customer Care market briefing

NEW ORLEANS, May 3, 2005 — InfoNetrix LLC and UtiliPoint® International have announced plans for their second annual executive market briefing on Utility Customer Care Solutions (UCCS). The briefing, to be held on Monday, May 16th, 2005 at the Phoenix Hyatt Regency targets suppliers, integrators and consultants involved in Customer Information Systems (CIS); Customer Relationship Management (CRM); Call Centers; and Electronic Bill Payment & Presentment (EBPP). This unique half-day event is conveniently co-located with the 2005 CIS Conference 29 (

About InfoNetrix [ www.InfoNetrix.com ]

InfoNetrix LLC is a market research and consulting firm with headquarters in New Orleans, Louisiana providing timely, pertinent and highly focused market intelligence on utility automation and information technology for suppliers; energy companies; electric, gas and water/wastewater utilities; technical and financial consulting firms; and others with automation market interests, both domestically and abroad.

About UtiliPoint International [ www.UtiliPoint.com ]

UtiliPoint International, Inc. has a 72-year history of providing independent research-based information, analysis, and consulting to energy companies, utilities, investors, regulators, and industry service providers. We provide actionable industry knowledge and advice that serves our clients’ need for trusted solutions that will allow them to thrive in today’s dynamic energy and utility business. UtiliPoint experts are located across North America. UtiliPoint is the official e-newsletter of The CIS Conference.

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