Managing Change … on the Frontline

Managing Change … on the Frontline

Jerry Locsin, Senior Editor

Utilities have many problems in common when they face crises. Usually, they are limited in available resources, such as people, equipment or money. But when a crisis or change occurs, everyone should be working toward a common goal. The deregulation of the gas and electric markets (and water utilities are not too far behind) has created pressure on the utilities to find new ways to perform their operations. Thus, a search for new tools based on current technologies is conducted to meet those performance goals. Many utilities know not to reinvent the wheel but to take advantage of existing knowledge. They should be aware that amidst the continued restructuring, deregulation effects and company downsizing are the continued technology advancements in hardware, software and communications systems.

Yet today`s utilities have less time and less support to make the critical decisions necessary to meet the various demands placed on them by their customers. Keeping up with the latest technologies in utility automation can ease many of these pressures. But managing change can be still be very difficult if the utility`s one most valuable resource is not seriously taken into consideration … its people. This means understanding what is happening on the frontline and creating a team that works toward a common goal.

Starting on the “frontline” entails having constant communication among all utility personnel. People in various department or project teams must communicate well (mutual understanding) and work under clearly stated guidelines. Support and commitment to project goals will assure smooth transition toward the utility`s success. This involves appropriate follow-up methods to monitor plans and reinforce progress.

As simple as this plan may seem, the logically precise world of technology has watered down the effects of human contact. But as utilities start treading in the deepening waters of competition, the strongest teams on the frontline will have te endurance to survive the surging waves of change.

Author

  • The Clarion Energy Content Team is made up of editors from various publications, including POWERGRID International, Power Engineering, Renewable Energy World, Hydro Review, Smart Energy International, and Power Engineering International. Contact the content lead for this publication at Jennifer.Runyon@ClarionEvents.com.

Previous articlePOWERGRID_INTERNATIONAL Volume 1 Issue 5
Next articlePOWERGRID_INTERNATIONAL Volume 1 Issue 6
The Clarion Energy Content Team is made up of editors from various publications, including POWERGRID International, Power Engineering, Renewable Energy World, Hydro Review, Smart Energy International, and Power Engineering International. Contact the content lead for this publication at Jennifer.Runyon@ClarionEvents.com.

No posts to display