CAMBRIDGE, Mass., Sept. 7, 2001 – Following frequent and lengthy power outages affecting Massachusetts residents this summer, the Massachusetts Department of Telecommunications and Energy (DTE), responsible for monitoring service quality, purchased a regulatory compliance management system.
DTE purchased the RCM system from LiveData, Inc., a Cambridge company that provides real time information systems to the electric industry.
By gathering and integrating outage information, the RCM enables the DTE to monitor and analyze outages, and to detect non-compliance with DTE regulations that could result in utility fines amounting to tens of millions of dollars.
The RCM also provides the DTE and other government officials with up-to-the-second outage status that includes utilities’ responses, consumers affected and outage duration, as well as the significant consumers (e.g., hospitals) affected. Future application of the RCM may include consumer access to this information.
LiveData, Inc. develops and deploys a software product suite that facilitates communication of real-time information between systems, applications, and users in the electric power and other industries.
Users of LiveData’s systems include the major electric utilities in North America and overseas.
Founded in 1991 and headquartered in Cambridge, Massachusetts, LiveData is privately held.