MDSI unveils next-generation workforce management solution

Richmond, B.C., July 21, 2006 — MDSI Mobile Data Solutions Inc. has released its next-generation enterprise workforce management solution: Advantex 8. MDSI has already signed contracts to deliver Advantex 8 to eight new and existing customers in North America, Europe and Australia.

Advantex 8.0 is a step toward MDSI’s goal of providing a true enterprise-wide workforce management solution that manages all types of field work, including service, maintenance, inspection, repair, trouble/outage, and construction. The new release includes improvements to scheduling, workflow, customer configuration, and scalability — enabling MDSI to service both large deployments of 10,000 or more technicians, as well as deployments with less than 100 mobile workers. Advantex 8 includes more than 40 new features and enhancements for managing work across the enterprise.

One of the enhancements of Advantex 8 is the new optimized scheduling engine. With new scheduling components, Workforce Optimization and Workforce Availability, customers can improve the efficiency of work order assignment. Workforce Optimization uses an enhanced scheduling algorithm to generate an optimal schedule taking into consideration latitude/longitude order assignment. Workforce Availability enables customers to increase the volume of work orders and completion rates through a streamlined approach to recurring day-to-day tasks. The new dynamic geospatial scheduler helps automate complex scheduling decisions through a simplified and intuitive interface.

Advantex 8 also makes the move to a common mapping platform for the Mobile and Dispatch Applications. Dispatchers and supervisors are able to see the location of their team and orders on the map; while technicians and crews can view their geographic areas, locate their work orders, and navigate to their orders using mobile devices. Viewing common geographic data across applications leads to faster diagnosis and trouble resolution, and enables dependable, responsive customer service.

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