EXTON, Pa., March 14, 2005 (PRNewswire) — MidAmerican Energy, the highest ranked utility in the nation for business customer satisfaction according to the J.D. Power and Associates 2005 Electric Utility Business Customer Satisfaction Study, has an excellent reputation for customer service, and delivers highly effective energy efficiency programs.
MidAmerican, seeking new ways to ensure a high level of participation in its energy efficiency programs by their business customers, has begun to use EnVINTA’s One-2-Five Energy process.
In 2004, MidAmerican conducted a pilot program to evaluate EnVINTA’s One-2-Five Energy process with 15 large customers and Energy Achiever with 10 mid-sized businesses. One-2-Five is the global standard process for larger energy-using companies to evaluate existing business practices for energy and to drive ongoing energy management programs. Customers have the opportunity to have their energy business practices benchmarked against 1,300 other sites. In addition to achieving high levels of customer satisfaction, the pilot led to implementation of follow-up services for 65 percent of the pilot participants, identification of energy-saving project opportunities, and development of relationships with higher-level decision-makers.
Following the pilot, MidAmerican committed to license One-2-Five Energy and Energy Achiever for its 2005 programs, and will use the process to partner with business customers to help them boost their profitability by improving energy efficiency.
Rick Leuthauser, MidAmerican’s manager of energy efficiency, stated the One-2-Five process will help MidAmerican promote its energy efficiency programs in a long-term partnership to help its customers achieve their energy-related goals. “It provides the missing element to fully engage companies at the senior management level,” Leuthauser said, “and helps our customers continuously improve management of energy resources.”
About EnVINTA [ www.envinta.com ]
EnVINTA is a worldwide leader in development and deployment of energy solutions. Products include the patented One-2-Five(R), Energy Achiever(TM), and EnTERPRIZE.EM(TM) energy information management. EnVINTA is headquartered in Exton, PA.
About MidAmerican Energy [ www.midamericanenergy.com ]
For further information on MidAmerican Energy’s One-2-Five program, and the full range of energy efficiency programs provided by MidAmerican for its business customers, please visit our website.