New York ISO contracts with RETX for custom load response notification system

ATLANTA, Ga., June 18, 2002 — RETX has been awarded a one-year contract by the New York ISO (NYISO) to provide a notification management program for the ISO’s peak load reduction program.

The RETX system will be used with certain classes of customers enrolled in the ISO’s program to send them Internet-based notifications during peak load events. In addition, RETX will install an automated telephone notification system from Envoy Worldwide for follow up notification.

Last year, the NYISO began two pilot price response load (PRL) programs: the Emergency Demand Response Program (EDRP) and the Day-Ahead Demand Response Program (DADRP). Together, the two programs provided the region with 450 MW of load reduction when it was most needed. As a result of that pilot, the ISO initiated an expanded program in 2002 and selected RETX to provide the notification system.

Said Ross D. Malme, President and CEO of RETX, “Increasingly, around the world and here in selected pockets of the U.S., load response programs are proving to be an effective tool in keeping electricity flowing and prices stable. New England was the birthplace of the American Revolution, the Industrial Revolution, and now with New York ISO, PJM and ISO New England leading the effort, it seems New England is truly birthing the Load Response Revolution. RETX is excited to be working with the New York ISO to adapt our award-winning system to meet the challenges of their region.”

The RETX system that will be used by NYISO is similar to the Web-based program RETX has installed in other regions, such as at ISO New England. Participating customers enrolled in the program will have secure, two-way Internet communication with the ISO. In the event of load emergency or escalating energy prices, the ISO will send an e-mail followed by an automated phone message alerting the participant to either conserve or make use of onsite generation. The participant can then use the system to e-mail back a response while the system monitors their actions.

The New York ISO is a not-for-profit corporation established in 1999 to facilitate the restructuring of New York’s electric industry. Based in New York’s Capital Region, in addition to administering the State’s wholesale energy markets, the NYISO operates the State’s high voltage electric transmission system. Last year, the NYISO’s market volume exceeded $5.6 billion, more than all of the other Northeast markets combined. For more information, visit its Web site at

RETX works throughout North America with electric utilities, load serving entities, ISOs, and retail energy service providers to provide fully integrated, customized and secure Web-based services, including load management, customer enrollment, meter information management, retail settlements, curtailment management, assisting with audit capability, and more. Its Web site can be found at

Previous articleSkipping Stone moves Philadelphia office and appoints new principal for IT practice
Next articleCommission clears joint venture between Canal de Isabel II and Hidroelectrica del Cantabrico
The Clarion Energy Content Team is made up of editors from various publications, including POWERGRID International, Power Engineering, Renewable Energy World, Hydro Review, Smart Energy International, and Power Engineering International. Contact the content lead for this publication at

No posts to display