New York Power Authority deploys survey technology manager to help determine if new software would be cost-effective

HOUSTON, Texas, Sept. 10, 2001 – New York Power Authority has chosen Scalable Software’s Survey Technology Managerà¢â€ž- to measure computer and software usage on more than 600 PCs at its headquarters.

New York Power Authority, a state-owned public power enterprise, needed a means to evaluate the need for software upgrades. Dennis Eccleston, director of information technology, explained, “It’s very difficult to obtain good data on how people actually use computers and software, yet we must continually evaluate the need to upgrade applications. When you develop an ROI model for implementing new software technology, it’s simply a forecast without good data. Survey Technology Manager will give us the data we need to accurately evaluate the need for software upgrades, potentially providing significant savings.”

Survey Technology Manager measures actual application usage across the enterprise. It helps IT managers and CIOs reduce software and hardware costs by providing data on how individuals use their PCs, allowing companies to better allocate and manage their computing resources. Using Technology Manager, IT departments can determine which software is actually being used, how much and by whom. Organizations can transfer existing licenses, cancel unneeded licenses and buy only what the enterprise uses.

“With Technology Manager, we can develop baseline data on how our employees are using applications, and this will help us determine how to allocate new software,” Eccleston said. “For example, when we consider our next Microsoft Office upgrade, we can determine who is using the entire Office Suite and who is using only one or two applications, and we can purchase upgrades accordingly. We believe that Technology Manager will reduce the cost of software licensing and ensure that users are receiving appropriate hardware and software resources.”

Survey Technology Manager is part of Scalable Software’s Surveyà¢â€ž- suite, which also includes Survey Time Managerà¢â€ž- and Survey Contractor Managerà¢â€ž-. The products measure active usage of desktop applications, Web applications and the Internet. Reports are delivered via a simple, Web-based interface in customizable formats tailored to an organization’s measurement focus.

About New York Power Authority

The New York Power Authority operates a total of 21 generating facilities in New York State and more than 1,400 circuit-miles of transmission lines. The New York Power Authority sells power to government agencies, community-owned electric systems and rural electric cooperatives, private utilities and neighboring states. The Authority’s low-cost power helps support nearly 450,000 jobs statewide, with business customers ranging from Fortune 100 companies to small manufacturing and service firms. The Authority is a national leader in promoting energy efficiency and the development of clean energy technologies and electric vehicles. For more information, visit www.nypa.gov.

About Scalable Software

Founded in 1999, Scalable Software provides client effectiveness management tools that measure actual use time on software and computers across the enterprise to help organizations optimize IT and intellectual resources. On July 26, 2001, NEON Systems announced its intent to acquire Scalable Software, subject to shareholder approval.

Scalable Software is headquartered in Houston, and maintains a global network of sales offices and representatives in the United Kingdom, Scandinavia, Benelux and the Pacific Rim. Additional information is available at www.scalablesoftware.com or by calling 713/316-4900.

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The Clarion Energy Content Team is made up of editors from various publications, including POWERGRID International, Power Engineering, Renewable Energy World, Hydro Review, Smart Energy International, and Power Engineering International. Contact the content lead for this publication at Jennifer.Runyon@ClarionEvents.com.

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