New Yorkers Send Meter Readings Via Internet

New Yorkers Send Meter Readings Via Internet

New York State Electric & Gas Corp. (NYSEG) customers can now do something no other New Yorkers can: send in their meter readings via the Internet. Part of NYSEG`s World Wide Web site, the customer meter-reading page is available 24 hours a day, seven days a week.

The meter-reading page includes instructions on how to read meters, fill out the electronic read form and send it back to NYSEG. The system also gives customers immediate confirmation that NYSEG received their meter reading. The electronic submission process protects customer information.

“Customers who read their own meters obviously like sending us their readings by computer. They avoid the cost of postage and paperwork,” said Gerald Putman, NYSEG`s Customer Service Business Unit senior vice president. So far, NYSEG has received more than 2,000 meter readings over the Internet.

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