The old continent of Europe has under gone, and is still under going, dramatic changes in the political, economic and technical arena in the last few years. The fall of Communism, bringing with it newly developing market economies and the reunification of Germany, is affecting the present and future economic picture. The conflict in the Balkans and its ongoing settlement, as well as an uncertain outlook for Russia, are all impacting the economic situation in general and electric utilities in par
Regulatory agencies and the organizations they regulate (permittees) often sit on opposite sides of the table. However, in the development of a data management system to administer monitoring programs and establish a big-picture approach to water quality management, the Los Angeles Regional Water Quality Control Board (LARWQCB) and several of its major permittees improved mutual understanding while creating the monitoring and reporting system (MARS).
The face of the AMR industry is changing with the entrance of network communication providers. These telecommunications experts bring their two-way network expertise to the traditional, one-way network world of utilities. For water utilities, in particular, two obstacles impede their success. The first obstacle is the physical location of most water meters, and the second is the method of connection to the network. Once solved, water utilities will garner the many benefits that network communica
Most of us are familiar with the costs and problems associated with manual meter reading. We`ve also heard the promises and proposed benefits of AMR. Utilities report average manual reading costs varying from $6 to $20 per year, per meter. These estimates are primarily based on the direct cost of paying meter readers to walk or drive around. Significant additional expenses such as worker`s compensation claims and legal expenses have also been well documented. Although most utilities have a varie
In its search for excellence, Hydro-Quebec mandated a group of operations personnel to make recommendations to meet the corporate objectives on quality customer service. The first step taken by that team was to analyze the incidents reports to extract the reasons for each incident. Then by grouping these reasons by categories, the team was able to highlight the main factors at the root of the reported incidents. Table 1 illustrates the findings of the incident reports.
As utilities worldwide struggle to improve services while containing costs, networking technology becomes increasingly important. The flexibility to support emerging applications must be balanced with the costs of upgrading network infrastructures. Utilities are faced with tradeoffs between supporting immediate business applications and building infrastructures that will support long-term business requirements.
The Telecommunications Act along with recent electric utility legislation is forcing many utilities to look at the way they have done business in the past and re-evaluate what tactics they need to employ to become more competitive in the future. As business requirements shift from operational considerations to customer service, brand loyalty and new revenue sources, the strategic use of telecommunications will play a key role in a utility`s ability to remain competitive in the long term. In a re
With the introduction of legislation by Sen. J. Bennett Johnston proposing to direct the Federal Energy Regulatory Commission to require all states to implement retail wheeling by 2010, new communication channels not yet grasped by this typically conservative industry will be necessary to sustain competitiveness. Information exchange with customers and employees never had the urgency as it does now.
Elektrovojvodina, the largest power distribution company in Serbia and Yugoslavia, delivers 7,000 GWh of electric energy per year to 800,000 consumers. The market economy, cost pressures and increased customer demands require the company to increase efficiency and automate network operations.
From London to New York and Sacramento to Santiago, Utility Automation spans the globe to bring you the latest developments and advancements in UA technology. To ensure the editorial quality of the magazine, a select group of individuals has been assembled to participate in Utility Automation`s Global Editorial Board. Each member will bring to the magazine a set of talents and expertise from a variety of technical areas. These talents include disciplines in energy management, distribution automa