PECO Energy Company goes live with outage management system

HUNTSVILLE, Ala., July 24, 2001 – Intergraph Utilities and PECO Energy Company, an Exelon Company, today announced the successful rollout of PECO’s new Outage Management System (OMS).

PECO serves 1.5 million electric and 430,000 gas customers within the City of Philadelphia and five surrounding counties. The PECO OMS went live on Sunday, July 1, which turned out to be a day of unstable weather involving heavy thunderstorms. The severe storms rolled through Sunday evening and left 40,000 people without power.

According to Bruce Fluehr, project manager of OMS, “The July 1 rollout was one of the smoothest IT implementations PECO ever experienced. When we cut over to the new system on Sunday morning, we didn’t realize that nature would test it so dramatically; however, the new OMS performed admirably. Within just a few hours, we had the power back on. Based on this initial success, PECO is already considering adding system functionality that will provide even more benefits for our OMS environment.”

The new OMS replaced PECO’s existing non-graphic mainframe system, which had been in operation since the late 1970’s. Based on Intergraph’s InService for outage and trouble dispatch, the new OMS provides a geospatial picture of current conditions, including the location of outages, trouble calls, and crews, as well as real-time data to PECO’s management and customers.

Robust crew management functions in the OMS provide decision support to PECO dispatchers, enabling them to promptly direct the appropriate crew to the correct location. The OMS interfaces to Intergraph’s GIS, which models PECO’s primary distribution network and enables the complex outage analysis needed for storm management. Both systems are tightly linked to PECO’s Customer Information System (CIS), which provides the notification of electrical outages.

All trouble-related events are stamped by time and date, providing outage statistics that meet regulatory reporting requirements. Intergraph served as both system supplier and integrator, coordinating all aspects of the project, and working closely with an expert core team from PECO. From start to finish, the project was completed in just 15 months. The project included implementation of GIS, OMS and trouble dispatch software systems, integrated with PECO’s CIS.

All of PECO’s facility data was converted to the new GIS in that same time frame. According to Kevin Hitt, vice president of Intergraph Utilities, “This short time frame is testimony to the excellent working relationship between PECO and Intergraph and the fact that the new OMS was based on our InService solution – a configurable rather than customizable technology, which provided the initial robust functionality needed to jump-start this project.”

PECO Energy Company Background Information PECO Energy, and its sister utility, ComEd in the Chicago area, are subsidiaries of Exelon Energy Delivery. Its parent, Exelon Corporation (NYSE: EXC), is one of the largest energy service companies in the U.S. In 2000, PECO delivered 96.5 billion cubic feet of natural gas and 35.36 million megawatt hours of electricity.

Intergraph Utilities Background Information

Intergraph Utilities provides Windows NT-based Geospatial Resource Management solutions for utilities. Intergraph Utilities’ solutions integrate a range of asset information management and decision support tools into a truly blended, enterprise IT environment.

The company’s products for Geospatial Resource Management include G/Solutions for electric, gas, water, and pipeline companies, FRAMME, and FRAMME Web View and Field View.

Intergraph also offers the InService suite of products, addressing outage management, workforce management, crew dispatch, and mobile data needs.

Intergraph is located on the Web at

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