Pepco announces plans to rewire its underground electric system in Georgetown

“Upgrading our system with new and improved equipment will reduce manhole incidents and provide customers with safer and more reliable service,” said Bill Sim, Pepco Senior Vice President of Power Delivery.

MILWAUKEE, May 21, 2001 – Driven in large part by consumers’ growing discontent with utility companies, American customer satisfaction levels have declined for a second straight quarter.

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