PPL Electric Utilities selects DST Output to provide electronic bill presentment and payment

EL DORADO HILLS, Calif., Feb. 25, 2002 — The electronic solutions division of DST Output, formerly YourAccounts.Com, announced today it has signed a contract with PPL Electric Utilities to provide a business-to-consumer electronic bill presentment and payment solution (EBPP) that will be available to 1.3 million PPL Electric Utilities business and residential customers.

“I’m confident that PPL Electric Utilities’ customers will value the ease and convenience our product, e.bill.anywhereSM brings,” said John Korvin, president of the electronic solutions division of DST Output. “We have received strong interest for our EBPP solution from the utilities industry.” PPL Electric Utilities marks DST Output’s fourth B2C implementation for a utilities company.

DST Output’s electronic solutions division, one of the first and largest Biller Service Providers (BSPs), delivers smart, scalable, and secure business-to-business (B2B) and business-to-consumer (B2C) electronic presentment and payment solutions, including the payment and processing of bills, statements, invoices, and other customer communications.

“We have established a leadership position in the electric utility industry for customer service and satisfaction. We see online billing as a way to enhance that position,” said John R. Menichini, vice president of customer services PPL Electric Utilities. “We believe DST Output’s product provides the quality and reliability we sought for online billing.”

About DST Output

DST Output (www.dstoutput.com) has more than 30 years of experience helping the world’s companies create lasting, profitable relationships with their customers. The company provides integrated print and electronic customer communications solutions for businesses in a variety of industries including, communications, video services, mutual fund, brokerage, banking, insurance and others; and produces in excess of 2 billion communications each year. DST Output has 4,000 associates in multiple facilities throughout the United States, Canada and the United Kingdom.

About PPL Electric Utilities

PPL Electric Utilities Corporation is a subsidiary of PPL Corporation. Headquartered in Allentown, Pa., PPL Corporation controls or owns more than 10,000 megawatts of generating capacity in the United States, markets energy in select U.S. states and Canada, and delivers electricity to nearly 6 million customers in Pennsylvania, the United Kingdom and Latin America.

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