PSE&G Becomes Nations Largest CDPD Network User

PSE&G Becomes Nation`s Largest CDPD Network User

Public Service Electric & Gas Co. (PSE&G), New Jersey`s largest utility company, is in the final stages of rolling out a mobile data system to communicate with more than 700 field service workers in its residential, commercial and industrial appliance service business. As a result, PSE&G has become the single largest user of cellular digital packet data (CDPD) wireless network technology in the United States. The mobile data system is expected to allow PSE&G to complete two more service calls per technician per day, improve customer response times and arm service technicians with up-to-date customer information. In addition, paperwork and double entry of data have been virtually eliminated. The success of the project has enabled PSE&G to consolidate 12 dispatch centers into four.

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The Clarion Energy Content Team is made up of editors from various publications, including POWERGRID International, Power Engineering, Renewable Energy World, Hydro Review, Smart Energy International, and Power Engineering International. Contact the content lead for this publication at Jennifer.Runyon@ClarionEvents.com.

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