Quest Software’s product provides business continuity for Australia’s National Electricity Market Management Company


IRVINE, Calif., Jan. 14, 2002 — Quest Software, Inc., a provider of application management solutions, today announced that Australia’s National Electricity Market Management Company (NEMMCO) Limited, an electricity brokerage firm, can avoid suspending operations of an $8 billion market after implementing Quest Software’s SharePlex high availability solution.

After multiple tests, comparing SharePlex and other replication technologies on the market, SharePlex showed significant time reduction during NEMMCO’s failover from more than 3 hours to less than 30 minutes, without losing any data.

NEMMCO operates twelve large production databases with up to 60 applications accessing these systems at any time. These databases distribute electricity price calculations, general market data, power dispatch information, reporting, settlements and billing information to internal and external users. The availability of these databases is critical to the business and service that NEMMCO provides to its customers.

“Before SharePlex, the recovery process after either a planned or unplanned failover took more than three hours, effectively causing the suspension of the market,” said Kris Downey Database Development Manager of Market Systems at NEMMCO. “If our systems exceed 30 minutes in consecutive outage time, we are forced to suspend all our transactions and are obligated to compensate our customers based on fluctuations in the market that occurred during downtime. We chose SharePlex because the product has proven to be reliable, flexible and more importantly able to meet our failover goal of less than 30 minutes, which converts into significant dollar savings for our company.”

SharePlex was created and designed to enable 24×7 availability and optimal performance of mission-critical enterprise applications. Its log-based technology ensures availability during the replication of substantial activity over multiple databases. SharePlex also provides database and system administrators with the ability to switch users to an identical replicated database in the event of planned or unplanned outages without waiting for a disaster recovery response.

“It’s always a great feeling of satisfaction for us at Quest Software when we see results like this from our customers,” said Vinny Smith, chairman and CEO of Quest Software. “We believe Internet-based applications such as NEMMCO’s will become increasingly vital to businesses around the world, growing vendor databases and significantly increasing the risk of database failure. We designed SharePlex specifically for customers that depend heavily on their core applications and require continuous uptime.”

SharePlex’s all-inclusive software replication system facilitates better performance and resilience against system failure regardless of the enterprise. SharePlex for Oracle supports operating systems with HP-UX, AIX, Solaris, Alpha/UNIX, and Windows NT/2000, and all releases above Oracle 7.3.4.

About NEMMCO

Founded in 1996 by the governments of the Australian Capital Territory, New South Wales, Queensland, South Australia and Victoria, the National Electricity Market Management Company (NEMMCO) Limited is responsible for the administration and operation of the largest wholesale national electricity market in the world. With offices in Brisbane, Sydney and Melbourne, Australia, NEMMCO’s aim is to provide an effective infrastructure for the efficient operation of the wholesale national electricity market. They also maintain the security of the power system and coordinate power system planning and transmission.

About Quest Software, Inc.

Quest Software, Inc. is a provider of application management solutions. Our products increase the performance and uptime of business- critical applications while driving down the total cost associated with running those applications. By focusing on both the people and technology that make applications run, Quest Software enables IT professionals to achieve more with fewer resources. Quest Software is based in Irvine, California and has offices around the globe. For more information, visit www.quest.com .


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