REDWOOD SHORES, Calif., April 25, 2002 — SeeBeyond, a provider of eBusiness and Application Integration (eAI) solutions, Thursday announced that Potomac Electric Power Co. (Pepco), the provider of electric service to the Nation’s Capital, will deploy the SeeBeyondà¢â€ž- Business Integration platform to integrate its critical workforce, supply chain, HR, and customer information systems.
Understanding that faster response times, reduced costs, and greater adaptability can be achieved through seamless connectivity to information housed on the company’s OS/390 mainframe, Pepco chose SeeBeyond for its comprehensive, open and rapidly deployable integration offering.
Providing reliable electric service to businesses and residences for more than one hundred years, Pepco handles countless requests for electricity hook-ups each day. Using the SeeBeyond platform, Pepco can better serve its customers by decreasing administrative steps and response time related to processing these service orders.
Pepco and its EAI Systems Integrator, Global Enterprise Managers, Inc., are deploying the SeeBeyond solution in multi-phased projects, integrating its mainframe-based customer information system with its workforce management system while proceeding in parallel with integration of best-of-breed solutions for HR (PeopleSoft) and Supply Chain Management (SAP).
“We conduct much of our processing on OS/390, and in order to support our growth and offer our customers and partners faster information exchange and reduced response times, we needed to integrate all of our in-house and partner applications with the information stored in the mainframe,” said Ken Cohn, Vice President and CIO for Pepco. “SeeBeyond’s integration suite is the only complete end-to-end solution that has proven to meet our rigorous scalability and performance requirements — ultimately simplifying our interaction with our customers and our partners.”
As a regulated distributor of electricity, Pepco has commitments, whereby it must be able to handle a high volume of customer trouble calls per hour under storm or other emergency conditions. SeeBeyond’s unique distributed architecture demonstrated the ability to support the high availability and scalability requirements of mainframe-based infrastructures for use in an eBusiness environment.
Pepco and Global Enterprise Managers performed a rigorous competitive evaluation of the integration marketplace, requiring selected vendors to participate in various testing efforts to validate findings and associated capabilities. “SeeBeyond was able to demonstrate the mainframe integration capabilities Pepco required during an onsite test implementation of a beta port of its integration platform to OS/390, which has since become generally available. The solution solved the integration problems we had, and we expect this product to be a key component for future integration,” said Aretha Calloway, EAI Project Manager for Pepco.
“Companies that rely on mainframes for their business-critical data and transaction processing expect similar levels of service from their integration backbone,” said Alex Andrianopoulos, Vice President of Product Management for SeeBeyond. “With the mainframe-resident solution that SeeBeyond offers, Pepco will be able to fully leverage its mainframe operating environment, and cost-effectively incorporate it into its distributed eBusiness initiatives — providing real-time information flow across the enterprise and beyond.”
The comprehensive integration capabilities will enable Pepco to quickly process orders for service connection by automatically dispatching employees to customers. This will allow the company to more quickly process service requests and get electricity flowing in much less time. The SeeBeyond platform will play a central role in all stages of Pepco’s eBusiness initiatives by ensuring the highest level of security and scalability, and reducing the chance for human error by reducing the total number of manual steps.
Pepco is an investor-owned company that delivers electricity to more than 700,000 customers in Washington, D.C., and the Maryland suburbs. Through its family of subsidiaries, Pepco also operates in the competitive arenas of telecommunications and energy products and services in the mid-Atlantic region. For more information, visit the company’s Web site at http://www.pepco.com.
About Global Enterprise Managers
Global Enterprise Managers, Inc. (GEM) provides consulting, enterprise application integration, and business change management services to electric distribution, transmission, generation, and trading organizations worldwide from its offices in Philadelphia, Atlanta, and Washington, DC. For more information, please visit www.global-enterprise-mgrs.com.
As a global provider of eBusiness and Application Integration (eAI) solutions, SeeBeyond provides a unified, comprehensive platform for business integration, enabling a Real-Time Information Network to facilitate the seamless flow of information. Delivering Visibility, Velocity and Value across global operations, the SeeBeyondà¢â€ž- Business Integration Suite helps organizations dramatically improve business operations resulting in reduced costs, increased market share and improved customer service. SeeBeyond has more than 1,625 customers worldwide, including ABB, ABN Amro, Barnes & Noble.com, Bausch & Lomb, BHP Billiton, The Dial Corporation, DuPont, Florida Power & Light, Fluor Daniel, General Motors, Hewlett-Packard, Pfizer and Sprint. For more information, please visit www.seebeyond.com.