Stakeout® to improve Central Virginia Electric’s customer service

ST. PAUL, May 12, 2004 — “Increasing the efficiency of the staking process is the main goal in implementing StakeOut. This will let us connect customers faster.” said Bruce Maurhoff, Central Virginia Electric’s Engineering Manager. Central Virginia’s staking work load has increased in recent years, especially in summer, and StakeOut will help them keep up with the faster pace of demand, while delaying increased staffing costs.

“StakeOut’s work order tracking will let us respond to customers more quickly and accurately when they ask about the status of a job. Central Virginia has three offices. Currently, moving work orders from one location to another can take several days. With StakeOut’s server based process, any location will be able to view and print any work order at anytime. We expect our work order related paper work to decrease significantly,” said Maurhoff.

Maurhoff continued, “StakeOut will use GPS and laser range finders to collect GIS ready data in the field and automate the updating of our new GIS. This is another area where StakeOut will enable us to maintain our current staff levels, even as we implement a more robust mapping program.” Central Virginia recently implemented an ESRI-based GIS.

Finally Central Virginia plans to integrate StakeOut with their Daffron accounting system to give customers onsite cost estimates and create pick lists for warehousing. “Information from StakeOut will be a tool our warehouse staff may use to help manage inventory,” concluded Maurhoff.

Corey Maple, MiniMax Corporation’s President said “Central Virginia’s project demonstrates the wide variety of ways StakeOut can help a utility improve customer service while keeping costs down. By providing total work order automation, from staking to construction to close out, StakeOut’s potential to create savings and process improvements is huge.”

About MiniMax

MiniMax Corporation of St. Paul, Minnesota provides a wide range of solutions for the utility industry and is the industry leader in work order automation and staking (field design) software. StakeOut(, MiniMax’s flagship software package, automates the entire utility work order process – from field design to work order tracking to close-out. Utilities across North America use StakeOut( to efficiently manage and streamline their entire work order process. MiniMax’s other solutions include: ScadaCam(, a Web-based security monitoring system for electric facilities; LookOut: ( The Electronic MapBook, which enables enterprise-wide map availability; EaseOut(, a field-based legal easement generator; services including innovative field mapping solutions and GIS implementation plus a host of other automation products and services useful to the utility industry.

Please visit us at www.minimax.net.

For more information please contact Jeff Baumer, Vice President of Sales and Marketing, at MiniMax Corporation at jbaumer@minimax.net or (651) 251-2967.

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