The Ameritas Acacia Companies reports high satisfaction with Exstream’s Dialogue software

LEXINGTON, Ky., September 21, 2004 — Exstream Software, Inc. announced positive reports from The Ameritas Acacia Companies (Ameritas Life Insurance Corp., Acacia Life Insurance Company and affiliates), a satisfied user of its Dialogue software. This leading provider of insurance and financial services uses Dialogue to electronically produce the myriad of documents it sends to its agents on an ongoing basis, eliminating the need to print, warehouse and mail them. With Dialogue, the company is reducing paper and postage costs, production time and cost of materials. In addition, it reports a faster turnaround time, reduced labor expense and hard dollar savings in printing.

Dialogue’s ability to generate high quality PDFs for ePresentment, its compatibility with existing infrastructure and its ability to create print files that streamline distribution were cited as key drivers in the selection of the software. The Ameritas Acacia Companies has ceased to print and mail multiple page documents to its more than 2,500 agents by using Dialogue to create them electronically for online viewing and archiving. In addition to the impressive savings in paper and postage, agents are now able to receive internal reports and customer-specific information in the time it takes to email.

The company also cites the importance of Dialogue in its high-volume print and mailing environment. Prior to Dialogue, a mailing to 1,000 people could take about three hours of computer time to merge and compose information before printing. With Dialogue it takes approximately 10 seconds. The software is also being used to drive inserters and the householding of documents, which has resulted in increased efficiency and a faster turnaround time.

“Dialogue has delivered everything we were promised,” says Kirk Dietrich, document composition analyst. “It provides an easy way to generate electronic documents for our internal and external customers, and we can now produce large volumes of documents very quickly, while eliminating the need for manual intervention. We are thoroughly satisfied with the software.”

Acting on a desire to improve output quality of its mainframe reports, The Ameritas Acacia Companies is also using Dialogue’s support for all TrueType and Adobe fonts to create better looking documents for its customers. Going forward, the company plans to expand on these design options to include variable graphics and color. Combined with Dialogue’s ease of use and high performance engine, the company is now creating previously outsourced mailings in house.

“The Ameritas Acacia Companies is known for its rigorous set of standards when it comes to exceeding customer expectations,” said Davis Marksbury, president and CEO of Exstream Software. “Dialogue is the perfect technology for supporting the company’s goal to operate more efficiently and create customer-focused solutions. We are proud to be working with such an impressive organization.”

About The Ameritas Acacia Companies

The Ameritas Acacia Companies – Ameritas Life, Acacia Life and affiliates – are a diversified group of insurance and financial services businesses offering life insurance and annuities, group dental and eye care insurance, mutual funds, investments, retirement plans, banking, worksite benefits and public finance. The financial strength and operating performance of Ameritas Life and Acacia Life are reflected in the strong ratings by independent rating agencies. For more information visit

About Exstream Software, Inc.

Headquartered in Lexington, KY, Exstream Software helps businesses around the world connect with their customers through higher quality, fully personalized communications-delivered through print and electronic channels. Our enterprise personalization solutions allow companies in the financial services, insurance, service bureau, telecommunications, utilities, retail and other industries to benefit from up to 60 percent faster time to market with improved customer communications, reduce development and delivery costs by as much as 80 percent, and improve customer retention through more relevant and timely information.

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