West Corporation launches West Asset Management

OMAHA, Neb., Jan. 4, 2005 — West Corporation, the leader in outsourced contact communications and solutions, announced the creation of West Asset Management, Inc. which is a new entity formed by the combination of West’s existing receivables management divisions, Attention, LLC and the newly acquired Worldwide Companies, which included Worldwide Asset Management LLC and National Asset Management Enterprises, Inc. Effective immediately, Jim Richards, former President of Attention LLC, will be the President of West Asset Management, Inc.

* West Asset Management is comprised of four primary groups: Consumer, Commercial, Government and Healthcare. These groups provide receivables management solutions to companies and institutions in the Financial Services, Healthcare, Retail, Automotive, Telecommunications, Government and Utilities industries.

West Asset Management combines an entrepreneurial approach with years of experience, industry-leading resources and a focused suite of services, including:

* First Party and Early-Stage Recovery Services
* Third Party Collections
* Pre-Legal and Legal Services
* Portfolio Purchasing and Sales

“Today is a great day for West Asset Management and our customers,” said Jim Richards, president of West Asset Management. “The newly created entity is one of the largest and most efficient receivables management companies in the country. West Asset Management will combine the technology, expertise, and client service capabilities of three of the leading companies in the industry to deliver our clients superior service and results.”

About West Asset Management

West Asset Management is a wholly owned subsidiary of West Corporation and offers companies a full suite of First and Third Party receivables management solutions, as well as Pre-Legal and Legal services and Portfolio Purchasing solutions. The company is headquartered in Atlanta, GA, and has over 1,800 employees and 17 dedicated collection centers both domestically and near shore, including Portmore, Jamaica and Guadalajara, Mexico. With industry-leading technology, the ability to offer customized and scalable solutions, and a proven management team, West Asset Management is the service provider of choice for many of the nation’s leading companies and institutions.

About West Corporation [ www.west.com ]

West Corporation is a leading provider of outsourced communication solutions to many of the world’s largest companies. The company helps its clients communicate effectively, maximize the value of their customer relationships and drive greater revenue from each transaction. West’s integrated suite of customized solutions includes customer acquisition, customer care and retention services, interactive voice response services, conferencing and receivables management services.

Founded in 1986 and headquartered in Omaha, Nebraska, West has a team of approximately 27,000 employees based in North America, Europe and Asia.

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