Imagine if you could attend home visits virtually, guiding customers through trouble-shooting or other activities while in a separate location? This merged reality is happening today! Learn how a virtual tech site visit guarantees compliance with health guidelines, while reducing truck rolls and other costs.
Power utilities and other energy-related organizations have long made use of cellular connectivity in their operations. They use it to monitor power continuity, balance loads, ensure public safety and enable the smart grid. Capturing data at the edge of the network is a significant part of that cellular strategy. But uploading all of the data from the field can be overkill, since so many of the readings are virtually identical. This “heartbeat data” makes a strong case for edge computing models that can distinguish between data that says “all is well” and conditions that demand your attention. This webinar will explore ways that organizations can implement edge computing technology to increase their network efficiency while lowering costs.
Leveraging Technology to Optimize Your Utility & Grid Workforce Management and Improve Customer Satisfaction
Field service management is a crucial issue in today’s power and utility landscapes, as companies are measured on their customer engagement, communication and, most of all, duration of outages both planned and unplanned. When an electric utility’s scheduling and engagement is not efficient it can impact the bottom line. But it doesn’t have to be this way. Implementing sophisticated software solutions can help address these challenges. Join our webinar to learn more.