In this session, we will share how the latest in artificial intelligence and machine learning in combination with modern modeling techniques, geospatial data and predictive analytics is enabling utilities to build greater resilience across their utility operations and field services organizations. John Villali from IDC will share his perspectives on the key benefits of these technologies while Rob Berglund from IBM will share examples of clients who are benefiting from their use.

Imagine if you could attend home visits virtually, guiding customers through trouble-shooting or other activities while in a separate location? This merged reality is happening today! Learn how a virtual tech site visit guarantees compliance with health guidelines, while reducing truck rolls and other costs.

Power utilities and other energy-related organizations have long made use of cellular connectivity in their operations. They use it to monitor power continuity, balance loads, ensure public safety and enable the smart grid. Capturing data at the edge of the network is a significant part of that cellular strategy. But uploading all of the data from the field can be overkill, since so many of the readings are virtually identical. This “heartbeat data” makes a strong case for edge computing models that can distinguish between data that says “all is well” and conditions that demand your attention. This webinar will explore ways that organizations can implement edge computing technology to increase their network efficiency while lowering costs.