REDWOOD SHORES, Calif. – May 15, 2008 — Baltimore Gas and Electric Company (BGE) has selected Oracle Utilities Meter Data Management as part of the utility’s pilot of an advanced metering initiative to enhance customer service and encourage energy efficiency.
BGE serves more than 1.2 million business and residential electric customers and more than 640,000 gas customers in Baltimore City and all, or part of, 10 central Maryland counties. The utility’s advanced metering infrastructure (AMI) pilot will deploy Oracle Utilities Meter Data Management in a pilot project for approximately 3,100 mostly residential customers and 6,000 meters from May through October 2008. Following the pilot, and provided it receives permission from state regulators to proceed, the company plans to implement the AMI program throughout its service area beginning in 2009.
The meter data management solution is expected to help BGE manage and analyze high volumes of meter data more effectively, while providing its customers with detailed energy usage data that will help them drive down peak energy consumption and reduce their electric bills. BGE also expects that the deployment of Oracle Utilities Meter Data Management will help it reduce pressure on wholesale market prices during peak periods, streamline customer issue resolution and facilitate revenue collection.
“The implementation will allow us to develop a single system of record for all energy consumption information,” said Cathy Stryjewski, BGE’s director of automated metering and demand response infrastructure. “We can analyze this information in a way that will support our development of various customer service programs with an ultimate goal of reducing energy consumption.”
In the future, BGE plans to integrate the meter data management system with its existing Oracle Utilities Network Management System to help improve outage management processes with near real-time outage reporting.
BGE’s AMI pilot is part of the utility’s overall effort to transform and expand customer options for reducing energy costs and managing energy usage. Announced in January 2007, BGE’s Smart Energy Savers Program initiatives include: PeakRewards, a demand response program that uses smart thermostats and load control switches to cycle customers’ air conditioning units during high-demand, high-price periods; the AMI pilot, which will enable dynamic pricing and peak demand reductions; a Smart Energy Pricing (SEP) pilot to encourage customers to shift or reduce usage during peak times; and energy efficiency/conservation programs.
BGE is a wholly owned subsidiary of Constellation Energy, www.constellation.com.