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ELP Volume 81 Issue 1
Thermodynamics govern the ultimate performance of Rankine cycles whether they are used in a coal fired steam power plant or the bottoming cycle of a combined cycle plant. In order to increase the efficiency of those cycles, higher pressure and temperature steam conditions are desired.
Puget Sound Energy (PSE) serves about a million customers in the suburbs of Seattle. In May of 2001, PSE designed and implemented a time-of-use (TOU) rate for its residential and small commercial customers (see Electric Light & Power, February 2002, page 8).
The monthly billing cycle is one of the most common occurrences in American life. An estimated 18 billion recurring bills are sent to American consumers, who then send back 23 billion checks in payment.
They're everywhere: laptops, smart phones and PDAs. Once reserved for the elite and the traveling business professional, these technologies are now being deployed in organizations at an astonishishng rate.
It's not often you hear of a company contemplating the switch to an all-copper system from its half-fiber/half-copper communications network. But that's exactly what Nevada Power Company did recently—and they have already gained tremendously from that decision.
Restructuring is unfolding at various stages across the United States and around the world. The consequence for utilities is a transformed model for customer relationship management (CRM).