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ELP Volume 82 Issue 3

EL&P introduces Projects of the Year 2004:Awards in customer service and utility marketing

Electric Light & Power, the official conference publication of Chartwell's 7th International Energy Marketing and Customer Service Conference and Expo (EMACS), and Chartwell join to announce...

Key reasons for replacing legacy CIS/CRM systems

Service orders pass from desk to desk often getting lost under piles of paperwork. It takes hours of database queries and time-consuming cut and paste to meet the ever-changing regulatory reporting requirements.

The persistence of EL&P

Electric Light & Power, the venerable power industry news journal you're currently holding in your hands, is undergoing a couple of changes.

LNG becomes necessity

The Energy Information Administration's 2004 Annual Energy Outlook and the 2003 National Petroleum Council studies both agree on one thing: the 30 Tcf (trillion cubic feet) of natural gas demand forecast by 2019...

Profile: NERC

[Editor's note: In EL&P's May/June issue, we'll be introducing a few new features along with our new look. This feature, "Profile," will take a close look at an industry player: company, agency, association, or individual. What follows is the first installment of a two-part series on NERC—a preview of the new EL&P.]