Home Tags ELP Volume 91 Issue 2

ELP Volume 91 Issue 2

Turn on great customer service–A little Disney magic helps light the way

Customer satisfaction with electric utilities has declined for a second consecutive year, according to the J.D. Power and Associates "2012 Electric Utility Residential Customer Satisfaction Study."

Demand response–how’s it working?

With all the talk about the latest smart grid technologies, it is sometimes easy to forget about the critical role established energy management programs such as demand response are playing in our energy mix.

Production tax credit’s return strengthens US wind industry

2013 began with a bang for the U.S. wind power industry as Congress passed an extension of the federal production tax credit (PTC), an incentive that has helped spur rapid industry growth as part of the "fiscal cliff" package of legislation.

See what you missed? Electric Light & Power Executive conference wrap-up

The fourth annual Electric Light & Power Executive Conference was exceptional, attendees said.

Roundtable: historical, challenging times for electricity generators

Clean energy legislation is challenging the electricity industry while the industry tries to meet increasing demand.

Suspect, counterfeit and fraudulent electrical–targeting authenticity

Manufacturers and trade associations have devoted much attention to the effects of counterfeit electrical products on consumers.

Understanding Obama’s Energy Policy: Definitions for the armchair economist, Part II

Four years ago, this column addressed President Barack Obama's anticipated energy policy and summarized selected economic concepts embedded in the stimulus package and energy plans (EL&P Volume 87, Issue 2).

PJM transmission cost allocation–solution-based DFAX

There has been considerable discussion concerning the appropriate method to allocate transmission upgrade costs, nationally and within the region served by PJM Interconnection LLC (PJM).

Update on ARRA projects

Three and a half years after President Barack Obama announced the American Recovery and Reinvestment Act (ARRA) smart grid projects, where do the projects stand?

Smart meter tax credits can increase savings, decrease overall cost

More than 36 million smart meters have been installed in the U.S., and that count is expected to nearly double to 65 million by 2015, according to the Institute for Electric Efficiency.