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ELP Volume 92 Issue 3

Top 5 Things Utilities Should Watch for in 2014

The winds of change are sweeping through the corridors of U.S. power and utilities companies like never before.  By Casey Herman, Robin Miller and Tim Schutt, PwC

For Extreme Storms, Utilities Must Go Beyond Business as Usual

Major storms and hurricanes continue to cause property damage and long, widespread power outages in many parts of the country.  By Larry Gelbien and Bilhuda Rasheed, Navigant Consulting Inc.

Trends in Power M&A for 2014 — From Megadeals to Microgrids

Electric power deal activity has been rebounding generally through 2013 and the first quarter of 2014 partly because of an effort to chase steady returns.  By Elaine M. Walsh, Baker Botts LLP

How Big Data is Becoming a Bigger Deal for the Power Sector

Big data is a term used to describe massive amounts of information that frequently occurs in the form of unstructured data sets that cannot be analyzed with standard database software.  By Tanya Bodell, Energyzt

In Customer Service, Utilities Must Step it up or Pack it Up

While reading this issue after the columns and stories were edited and laid out, I realized a theme: customer expectations, customer service and customer engagement. By Teresa Hansen