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ELP Volume 93 Issue 5

Energy Companies Must Fight the Internal Battle Against Data Theft

Energy companies are a nearly irresistible target for hackers and data thieves.

Texas School District Slashes Operating Costs with Solar and Ice-based Energy Storage

The Alamo Heights Independent School District (AHISD) serves the Texas communities of Alamo Heights, Terrell Hills, Olmos Park, and a portion of north San Antonio.

The Future of Demand Response: The Practitioner’s View

Until recently, demand response was mostly considered a stopgap measure to be used during a peak load event.

Benchmarking in Action: Comparing the Costs of HVDC

The recent proliferation of utility-scale renewable energy projects, driven by legislative mandates, has created a need to transfer large amounts of electricity from distant rural areas, often in the middle of the continent, to urban load centers generally on the coasts.

Utilities on the Front Lines of Environmental Stewardship

More than many other industries, utility companies exemplify environmental stewardship.

Fall, a Time for Change…

Fall is a time of change for many of us. Farmers and ranchers prepare their land for winter.

Virtual Assistant Drives Self-Service Adoption at TXU Energy

In Texas, where there is a competitive retail electricity market, 85 percent of consumers can choose their service provider from a group of more than 50 companies.

Keeping up With the Amazons: How Data Analytics can Improve Utility Customer Experience

A service outage hits. A high bill is delivered. Customers flood the call center with a deluge of questions and complaints. Costs rise, customers are unhappy.

Utilities Knock, Knock, Knocking on Change’s Door

When Bob Dylan wrote "The Times They Are a-Changin" in 1963, it's certain he did not have in mind what would eventually take place in the electricity utilities market in 2015.

Solar Power’s Future Looks Bright

Solar power is rising quickly and isn't likely to fade for a while.