Parting Thoughts

TALK "No challenge-no challenge-poses a greater threat to future generations than climate change." -President Obama said in his State of the Union. "We all have a right to energy with transparent costs that have been legitimately approved...

University of Mississippi

Being a utility in a college town has a unique set of challenges.

What Utilities can Expect From Smart Tech in 2016

The amount of money invested in smart grid technologies to date is no secret.

Cyber Threats Teaming Up To U.S. Energy Networks

Will the first major cyberattack on the U.S. energy infrastructure come as a big bang of coordinated events, or as a series of barely noticed intrusions that gradually cripple and isolate electric or gas networks?

Double Trouble

On Nov. 17, 2015, a Pacific Northwest storm bringing near hurricane-force winds blew off roofs, toppled trees, grounded airplanes and severed power to about 180,000 people, or about half of the total electric customers of Spokane-based Avista Utilities.

Case Study: Improving Call Center and Customer Experience With Data Analytics

If you manage or support a call center, you have undoubtedly heard the phrase "we need to reduce the call volume."

Law of Supreme and Demand

It may not always seem linear or unidirectional or even make sense to the average energy consumer, but demand response (DR) is a booming business and seen as a growing tool by companies, regulators and now the courts.


Power meter with email on alarm The Shark® 200 meter now supports email on alarm. This allows the power meter to alert an end user when an alarm condition occurs. Such alarms can include over/under...


Energy Department Allocates $220 million for Grid Modernization Funding U.S. Energy Secretary Ernest Moniz announced the release of the U.S. Department of Energy's (DOE's) comprehensive new Grid Modernization Multi-Year Program Plan, a blueprint for modernizing...

Winter Storm Jonas Shows T&D Investment Paying Off

I've read and written a lot about the T&D industry's transformation and I expect it will be a subject I continue to write about for years to come.