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POWERGRID INTERNATIONAL Volume 22 Issue 12

Soaring in the Clouds

Administering, managing, forecasting and reporting on the effectiveness of energy (EE) efficiency and demand side management (DSM) programs is both time-consuming and distracting. Program administrators have discovered that implementing automated, cloud-connected EE or DSM systems to replace traditional spreadsheets and other outdated program tracking methods mitigates time spent on administrative work and opens up time to connect with customers.

Grid Security in 2018: Cautiously Optimistic

Although the level of malicious infiltration into the U.S. electric grid is alarming, with the help of several federal agencies, as well as cybersecurity experts, no "watershed 9/11 attacks" to the grid are expected in 2018.

Case Study: BPM System Overhaul Yields Big Improvements for Utility and its Customers

New Mexico-based utility PNM Resources' manual systems made it impossible for workers to consistently monitor how well the utility was meeting its customer service level agreements. An overhaul those manual process with business process management software (BPM) gave the utility the tools and processes it needs to monitor its performance and provide customers with the level of service they need and expect.

Passing the Test

Utilities are deploying more and more automated field devices as they enhance their distribution automation networks. While it is common to test field devices in the DA schemes, this article points out that it's also necessary to test communication networks and explains how to do just that.

Canny and Connected

Smart home services are exploding and billions will be spent on smart appliances/equipment and their supporting software and hardware technologies. If they play it correctly, electric utilities have the opportunity to excel in this area, creating new revenue streams and many loyal customers along the way.

Beyond the Complacency Trap

Two authors from the Engine Room Consulting Group identify the distinct phases of the utility industry safety journey and explain the different strategies and unique characteristics of each.

Transforming Power

The event runs Jan. 23-25 at the Henry B. Gonzalez Convention Center near San Antonio's River Walk area. DistribuTECH 2018 will offer all that is tried and true–including the latest on the impact of data analytics, substation automation and distributed energy resources on the grid–but also plenty that is new including an energy storage track and a renewed focus on customer strategies for utilities and their vendors.

Armed and Augmented

Bringing AR to utility field personnel can provide an excellent way of presenting data when and where it's most needed.

PARTING THOUGHTS

TALK "The market is burning to the ground."– Siemens board member Janina Kugel, talking to journalists about the power generation sector after the company announced it was laying off more than 6,000 workers. "I'll be the...

PRODUCTS

Home Automation Hub Power management company Eaton announced the launch of the Home Automation Hub, a connected home gateway that puts automation and energy management a touch away. Eaton's Home Automation Hub provides homeowners, builders...