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POWERGRID_INTERNATIONAL Volume 7 Issue 3

CIS Upgrades Favor Function over Flair

Forget all the marketing and sales hoopla. What utility companies want from their customer information systems is functionality that improves customer service and streamlines operations.

Time-of-Use Plan Benefiting PSE and its Customers

Still nascent in its development, demand-side management is hard at work at utilities like Puget Sound Energy (PSE) through its Personal Energy Management (PEM) program.